“When I report my phone as stolen can make a difference to liability for payments made afterwards.”

In its Myth or Fact? series, Caiado Guerreiro addresses legal questions that are particularly relevant during the holiday and travel season.
Articles 20/08/2026

This statement is TRUE.

In certain circumstances, the time at which the theft is reported may be relevant when determining liability for subsequent payments. Users may be protected, particularly if they report the theft promptly and block the associated payment methods.

What does Caiado Guerreiro recommend?

First, block your cards and associated payment methods.
Then, report the theft.
Only after that should you arrange for your phone to be replaced.


The content of this information does not constitute any specific legal advice; the latter can only be given when faced with a specific case. Please contact us for any further clarification or information deemed necessary in what concerns the application of the law.

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