--- title: "“If the accommodation is significantly different from the photographs, leaving without giving notice may affect a refund request.”" id: "32340" type: "post" slug: "if-the-accommodation-is-significantly-different-from-the-photographs-leaving-without-giving-notice-may-affect-a-refund-request" published_at: "2026-08-06T17:55:08+00:00" modified_at: "2026-08-06T17:56:09+00:00" url: "https://www.caiadoguerreiro.com/en/if-the-accommodation-is-significantly-different-from-the-photographs-leaving-without-giving-notice-may-affect-a-refund-request/" markdown_url: "https://www.caiadoguerreiro.com/en/if-the-accommodation-is-significantly-different-from-the-photographs-leaving-without-giving-notice-may-affect-a-refund-request.md" excerpt: "Under the law, this statement is TRUE. When the accommodation does not correspond to what was advertised, leaving without first reporting the situation may affect a subsequent refund request. Before leaving, you should document the differences, contact the platform through..." taxonomy_category: - "Sem categoria" --- In its Myth or Fact? series, Caiado Guerreiro addresses legal questions that are particularly relevant during the holiday and travel season. [Articles](https://www.caiadoguerreiro.com/en/artigos/) 06/08/2026 Under the law, this statement is **TRUE**. When the accommodation does not correspond to what was advertised, leaving without first reporting the situation may affect a subsequent refund request. Before leaving, you should document the differences, contact the platform through which the booking was made and give the host an opportunity to resolve the problem. **What does Caiado Guerreiro recommend?** Document the situation with photographs or videos. Contact the platform and report the problem in writing. Give the host an opportunity to offer a solution before leaving the accommodation. The content of this information does not constitute any specific legal advice; the latter can only be given when faced with a specific case. 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